Let's Connect

We'd love to hear from you! Whether you have questions about our products, need support, or just want to say hello, our team is here to help.

Get In Touch

Visit Us

Winneba
North Campus

Call Us

(+233) 594 666 925
Monday-Friday, 9am-5pm

Email Us

owusuemmanuella001@gmail.com
We typically reply within 24 hours

Live Chat

Available on our website
Monday-Friday, 8am-4pm PST

Send Us a Message

Download Our Product Catalog

Get our complete collection of eco-friendly tote bags in a printable PDF format

Download Design Brief

Frequently Asked Questions

What materials are used in your tote bags?

All our tote bags are made from sustainable materials including organic cotton, recycled cotton, and other eco-friendly fabrics. We never use synthetic materials that harm the environment. Each product page details the specific materials used for that design.

How do I care for my EcoTote?

Most of our totes can be machine washed in cold water and air dried. For bags with leather handles or special prints, we recommend spot cleaning. Detailed care instructions are included with every purchase and available on our website.

What is your return policy?

We offer a 7-day return policy for unused items in their original condition. Due to the nature of our sustainable products, we cannot accept returns on customized or personalized items. Please visit our Returns & Exchanges page for complete details.

Do you offer wholesale pricing?

Yes! We love working with retailers who share our sustainability values. Please contact our wholesale team at wholesale@ecototes.com for our minimum order quantities and pricing tiers.